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Working Smarter, Not Harder

Ensuring Operational Efficiency by Implementing An Annuity Management Platform

The average SMB spends 6.4% of its annual revenue on IT expenses, and “80% of total IT costs occur after the initial purchase”. - Gartner

Like their parent companies, IT organizations search for ways to improve efficiency in order to reduce the costs associated with their operations as an organizational cost center. Many are establishing ways to increase business efficiency through the implementation of improved workflows. By reducing the amount of time and administration committed to routine operational tasks, companies and their IT organizations are able to work smarter - resulting in lower operational costs.

One method being implemented today is the deployment of TRAX to standardize and simplify the management of costly OEM annuity agreements. Trax enables customers to proactively manage assets and their associated annuity agreements. Customers are able to quickly identify instances where service-level agreements (SLAs) have become misaligned with the asset or service they are intended to support, or exist beyond the asset disposition all together. The ability to work more efficiently helps organizations reduce wasteful spending, save time, and work smarter.

By engaging their customers with a centralized asset and annuity management platform, solution providers are helping their customers reduce costs associated with the administrative cycles that technology teams have deployed to manually manage the various annuity agreements supporting the organization's IT operations. The TRAX platform allows customers to extend many of the internal administrative cycles outward to resources made available by their participating business partner in an effort to add value to the customer’s experience.

For more information on your TRAX platform, please email us at or visit our contact us page.


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