The business world is rapidly changing, and companies that want to stay competitive must adapt. Trax is a cutting-edge platform that can help accelerate your renewal business while increasing value to your customers. This innovative technology is helping businesses everywhere stay ahead of the curve.
In this blog post, we'll explain how our new platform, Trax, is changing the entire landscape for VARs and how the benefits of the platform will add leverage to IT sales and renewal strategies.
What Exactly Is Trax and How Does it Add Value?
The Trax platform gives our partners the ability to keep track of all maintenance, renewals, and services that their customers rely on and provides a single view of all contracts and services, giving both renewal staff and customers access to critical data that can be used to manage renewals proactively. This data-driven approach gives our partners the confidence they need to provide their customers with the best possible service.
In addition, the Trax platform helps our partners to save time and money by reducing the need for manual contract management. As a result, this unique platform is an essential tool for any value-added reseller that wants to provide its customers with the highest level of service.
A Platform That Puts the Client’s Needs First
The Trax renewal solution enables your organization and customers to manage renewals rapidly and efficiently. By standardizing and automating the process, Trax reduces the reliance on Excel spreadsheets and other manual methods. This saves you time and money and improves your customer's experience.
In addition, Trax's extensive experience with suppliers like Cisco, HP, Dell, and Palo Alto gives you an edge over your competition. With Trax, you can improve your renewal performance while providing your customers with a simplified digital experience. Proactively engaging customers in the renewal process is essential to maintaining accurate and timely renewals, creating true data autonomy and value for your customer. You are in the driving position to engage customers efficiently and effectively by eliminating the dependency on suppliers. In addition, this provides the lifeblood required to survive an extended economic downturn and often results in acquiring new opportunities based on customers’ infrastructure renewal needs. Therefore, it is crucial to your organization's success to proactively engage customers in the renewal process.
Our Extensive Track Record Gives Us Credibility
At Trax, we pride ourselves on our many years of industry experience and believe that this experience gives us a unique insight into the needs of our clients. As a result, we have developed a quote creation engine that is highly flexible and easily integrates with existing quoting systems. In addition, our platform can handle the formats of almost all suppliers and distributors, including Arrow, Ingram, Cisco, IBM, F5, and more.
We are continually expanding our capabilities by adding new features and modules to our platform. For our clients, this means they can rely on us to provide them with the latest and most innovative tools to support their business needs. Furthermore, our platform is customizable to meet each partner's specific needs, and managed services are available to provide additional support when applicable. Our team of experts are always ready to assist if you need help with your burst needs or lose a resource.
With extensive training material available, we are confident that we can provide you with the expertise you need to succeed in this competitive market.
Watch the short video below to learn more.