Proactive IT Asset &
Contract Management Platform
Managing IT assets and associated annuity agreements has become a huge obstacle for many solution providers. Having an entire view of your IT environment through a collaborative platform, you can automate notifications, streamline the renewal process, and connect with your customers. This ensures operational efficiency as well as a unique value-add for your customers.
The ServTrax platform simplifies the complexities found in IT asset and contract management for channel partners and their customers. The end result is higher customer satisfaction in the renewal process and increased partner revenue.
Increase Revenue/Profit earned from service contracts.
Improve Operational Efficiency
in contract renewal management.
Drive Customer Success
by streamlining renewal process.
Included with our platform is the ability to validate the contract service-levels with OEMs such as Cisco, HP, IBM, Dell, and EMC. This validation ensures that your customers' records are synchronized with the OEMs - ensuring no service disruption occurs based on contract discrepancies.
What Solution Providers are saying...
"ServTrax has allowed us to scale our business by using technology that not only increases our efficiency but is of great value to our customers. One of the best attributes of ServTrax is the ability to house multi-vendor contracts and associated assets into a single repository, giving customers visibility to their entire data center environment without assistance from manufacturers."
Director Indirect Sales
"In the first 11 months after implementing the ServTrax platform, CBTS grew our support revenue gross margin by over 15% in the US and over 30% in Canada. The ServTrax platform was critical to this success. ServTrax really helped us gain new customers as well."
Director Inside Sales
"Our sales force, executive management and customers have benefited greatly from our implementation of ServTrax. It has made a huge difference with how the maintenance team is viewed in the eyes of sales, management and our customers."
VP Professional Services